About the Business
We are a very Friendly and Family orientated company consisting of my Wife and just myself. I deal with all the Repairs, Installs, upgrades, etc and much more as outlined on the Services Page and my Wife deals with all the Paperwork and Customers over the phone. She loves to chat and meet new people, so I am sure she will make anyone feel welcome!
At AC - IT Repairs we are dedicated to getting your Laptop, Desktop PC or Printer back to you as soon as possible and in perfect working order. We are a very Friendly and Professional Family run company that delivers on quality. We will come to your home or Business for a repair, Install, etc... If it cannot be fixed onsite we will take it away and return it to you at the earliest opportunity. With our experience in Customer care and call handling, we deliver exceptional care and support for your product/s.
AC - IT Repairs provides business computer support for small businesses or Home Use Customers in West Kent, Sussex, Surrey. We offer the highest level of customer support and technical expertise for all aspects of your home or business computing requirements. Supporting your business is our business, so we bring our unrivaled technical expertise to our customers along with something almost unheard of in the computer service industry; excellent and knowledgeable customer service.
We aim to contact Customers with an SLA (Service Level Agreement) within an hour of a call or e-mail request being made. We aim to fix it in 8 Hours. Obviously, sometimes things can take longer. This can depend on parts being ordered or Installs/Re-Installs and Data-Recovery. But we will always provide you with every detail, every step of the way! So with this in mind, you can depend on us!
Business Services
Installs
IT Support
IT Support: IT Support ranges from the Initial Install, Repair or Fix. We have an Helpdesk system in place and remote Support Software to help you on your way to resolve any issues.
Our Support ranges from the following;
- Email & Internet Support
- Virus/Malware Support and removal
- Installations
- Microsoft Application and Operating System Support
- Data Recovery.
Hardware
Hardware:
- Laptop Repairs (Screens, USB, DC Jacks, Keyboards and more)
- PC Repairs (Motherboard, Memory, Hard Drive, Power Supplies and more)
Reviews
Gallery
AC - IT
Location & Hours
3 Ellis Gardens
Mon | 08:00 - 19:00 | |
Tue | 08:00 - 19:00 | |
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Wed | 08:00 - 19:00 | |
Thu | 08:00 - 19:00 | |
Fri | 08:00 - 19:00 | |
Sat | 08:00 - 19:00 | |
Sun | 09:00 - 16:00 |
Great guy to do your computer repairs. He really knows what to do and gets on with the job.
Andy is a pleasure to deal with, great knowledge and reasonable charges. Would definitely recommend.